Using an outdated version of ControlCenter4 can lead to communication errors between your Brother machine and Windows 10, particularly after major Windows updates 1.2.1 . Updating to the latest version ensures:

: Download and run the official Brother ControlCenter4 Update Tool from the utility section of Brother’s download page. This lightweight patch re-registers the software components within Windows 10 without requiring a full reinstall. Alternative: Windows Image Acquisition (WIA) Error

to a folder, email, OCR (Optical Character Recognition), or image application.

After the installation finishes, restart your computer to ensure all services launch correctly. Updating ControlCenter4 If you have ControlCenter4

Enter your specific model number into the search bar and press enter. Select your exact model from the resulting list. Step 4: Select Your Operating System

If you want to change from Home Mode to Advanced Mode, click the Configuration menu inside ControlCenter4, select Mode Select , choose your layout, and click OK .

: Do not plug in the USB cable until the on-screen installer explicitly prompts you to do so.

Many Windows 10 updates can cause CC4 to display blank windows or fail to launch. Use the ControlCenter4 Update Tool to resolve these issues.